Shipping policy

We offer FREE domestic shipping for orders over $150. We charge a $10 flat rate fee for orders under $150. Orders less than $2,000 will be shipped via USPS Ground Advantage unless otherwise requested. Orders over $2,000 will be shipped via UPS Ground and require signature unless otherwise requested.

  • - USPS Express Shipping is available for $30 and expedites arrival within 1-3 business days.
  • - Items that are marked as Additional Shipping will require a shipping quote once the order has been placed.
  • - We currently do not ship internationally

Shipping Carrier preference requests may be available within 24 hours of order placement 

  • - UPS Ground Shipping 
  • - UPS Overnight Shipping = Additional shipping quote will be provided for payment
  • - UPS Signature request may require additional fees

*Please note, for orders over $2,000 we ship via UPS Ground and require a signature for delivery. If you do not require a signature, we will assist with filing claims for lost packages, but we cannot be responsible for missing packages once accepted by the third-party carrier. Should claims determine mis-delivery then FAIRLY LOCAL will issue a replacement or refund to the original payment method. 

We do our best to pull, pack and ship orders within 24 hours of placement. In most cases orders received on weekends, holidays, and after noon CST will be processed and shipped the next business day. *Please note that we do not ship to multiple addresses per order and that our shipping timelines may vary during high volume periods.

Orders are primarily processed and shipped from Covington, Louisiana. In some circumstances, orders will be fulfilled from multiple FAIRLY LOCAL store locations based on inventory availability.

Please note most orders arrive without issue but some encounter delivery issues.  We always recommend shipping to a secure address where packages are left in a safe location. Occasionally a carrier will mark a package as "delivered" before it's been physically dropped off. Please allow an additional 48 hours for delivery noting packages may say "delivered" up to 48 hours before arrival. 

Please check areas of the address provided including: 

  • - Common suggestions are the front and back porch, side door(s), garage area, landscaping, mailbox, and mail room to make sure it’s not misplaced or hidden.
  • - Please check with any relevant neighbors, housemates, concierges, and coworkers if they may have received your order in error.
  • - If you haven't received your package, contact us within 4 days of stated tracking delivery date. We'll do everything we can to help!

*Please note that in some cases we must file a carrier claim and a refund will not be issued until the determination of the carrier investigation.

Currently, we do not offer international shipping